Mitel Forums - The Unofficial Source
Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: thenewguy on May 15, 2024, 01:34:34 PM
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Has anyone used a 6940W phone with the 250 and it work. I am getting to the send pin stage but nothing will happen. Install a 6940 phone and it will come up and function?
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I have 3 6940's here on my 250 system.. From what i recall (and this is just memory ad i did not install these myself) they are SIP phones? They had to put in that Linux Based PC to make them work (Mitel Communications Server?)... Its been a few years.. Right now i have only 1 in operation, the other 2 were remote phones i took offline for 5360's (much easier and works better).
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Should be just like a regular 6940, meaning you need to use MCS (though I thought it was a Windows application, not Linux, but it's been a few years since I worked on one).
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I just reread my post, it's a little misleading. I have a bunch of 6940s working on this system. However when I try to use the 6940w it will not come up. I can take a non W phone and it will work on the extension. I know I had run into a software issue with bringing up W phones on a 3300 system on older software. I figure this is the same thing.
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You may need updated firmware for the 6940w's, you'd have to check the MCS documentation on how to apply the firmware update.
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thenewguy,
The 6940W came out after the last update of the MiVO-250 so I am not sure it will work with the MiVoice Office Application Server.
Sorry,
TE