Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: subdivisions on May 13, 2024, 03:19:40 PM

Title: Installing Attendant Console on New PC
Post by: subdivisions on May 13, 2024, 03:19:40 PM

Hey all.. I am trying to install the 3.2 Attendant console on a new PC (I recently found the usb key).. We never used it because we didn't have a receptionist for a while, but now we do and I'm running into an issue as no matter what setting i put in the install, it keeps saying it cant find the database.

I Pu tin the IP for the Mitel.. there is no OAI password i was told, and there is only 1 node.  Then i put in the receptionist extension and the password for it, but it errors on launch saying it can not locate the database.  What am i missing?

Thanks for the help.

Title: Re: Installing Attendant Console on New PC
Post by: Tech Electronics on May 20, 2024, 01:42:56 PM

subdivisions,

Typically, this was an issue when the PC was on a different network and could not access the system IP address.

Try a port scanner on the PC pointed to the PBX and see which ports are open and which are not.

I can't remember but I think the port is either 4000 or 44000.

Thanks,

TE