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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: thenewguy on April 30, 2024, 03:47:39 PM

Title: Help finding how a mailbox is getting to a menu
Post by: thenewguy on April 30, 2024, 03:47:39 PM

I have a 3300 (no micollab or nupoint).When the pilot number is called it hits a extension 8000, if not answered it goes to a menu box with press 1 for this and 2 for that.  I can find the mailboxes for 1,2 ,3 of the menu.  The 8000 does not have a mailbox and I am having trouble finding how to change the menu.  I am used to mailboxes being on micollab and cant get this figured out.  Any advice on how to find where this mailbox is that controls the menu.  I am sure its right in front of me.  Thanks in advance.

Title: Re: Help finding how a mailbox is getting to a menu
Post by: lundah on May 01, 2024, 09:01:27 AM

Look in "VM Multi-Level Auto Attendants", your mailbox should be in there.