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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Spztc1 on November 08, 2023, 02:29:25 PM

Title: Dial 0 option 2 locations
Post by: Spztc1 on November 08, 2023, 02:29:25 PM
We have a Mitel 3300 with 2 different locations added to it.  We have a speed dial setup for "0" to go to an extension at location A.  How can I configure another "0" for location B without affecting location A?

Thank you for your help!
Title: Re: Dial 0 option 2 locations
Post by: ACDeezNutz on November 08, 2023, 08:12:17 PM
You could send 0 to a ring group and make those people members or make 0 a line appearance on both phones then you can name the key something different on the label so they know its an operator call vs a call directly to them.
Title: Re: Dial 0 option 2 locations
Post by: lundah on November 08, 2023, 10:22:08 PM
If you really wanted to do it the "right" way, you could do location based routing. But that assumes a lot of the groundwork is already done, like separating the extensions at each location into their own zone and having an LBN prefix assigned to each zone.
Title: Re: Dial 0 option 2 locations
Post by: august on November 09, 2023, 07:32:43 AM
Location Base Number is what you need.