Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mdoolittle on September 12, 2023, 03:47:31 PM
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We are needing to turn off the call back feature for our system. It is driving our users crazy, and us when we get a work order everytime they think they have a voicemail and it is this feature.
If it can't be disabled, is there a way for me to remotely clear the call back MWI so it stops blinking?
Thank you!
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We are needing to turn off the call back feature for our system. It is driving our users crazy, and us when we get a work order everytime they think they have a voicemail and it is this feature.
If it can't be disabled, is there a way for me to remotely clear the call back MWI so it stops blinking?
Thank you!
It can be disabled in MiVB 9.2 and above via the "Callbacks - Allowed" option in Class of Service. Be careful not to disable it on your voice mail port COS, as that will break voice mail MWI.
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Perfect, thank you!