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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Kal99 on June 06, 2023, 04:59:27 AM

Title: AX Controller running MCD 4.2
Post by: Kal99 on June 06, 2023, 04:59:27 AM

Good Morning.

I have a controller at the above release.  The plan to to jack it up to MCD 8.0 latest SP.  Can I upgrade straight from MCD 4.2 to MCD 8.0.

Or would it be better to go MCD 4.2->MCD6.0->MCD8.0

Also does the mitel need a passive FTP server?  It's been years since I have upgraded a controller using FTP.

Reach upgrade should take around 1.5 hours?  Or the AX controllers slower.

thanks
Kal.

Title: Re: AX Controller running MCD 4.2
Post by: lundah on June 06, 2023, 10:05:59 AM

The release notes say you can go direct from 4.2 to 8.0 assuming the hardware is compatible. Not sure I'd actually do that, however. Is it in a cluster?

Title: Re: AX Controller running MCD 4.2
Post by: Kal99 on June 07, 2023, 01:47:04 AM

Yes it part of a cluster so this one is first and then the backup unit.  I'll read the release notes, as I am not sure about the hardware etc ram wise.

Title: Re: AX Controller running MCD 4.2
Post by: Kal99 on June 07, 2023, 02:41:35 AM

According to the release notes, MCD 6.0. IP trunks only work with MCD 6.0, IE it will not talk to MCD 4.2 is that correct ? Until it's been upgraded.

Title: Re: AX Controller running MCD 4.2
Post by: lundah on June 07, 2023, 12:14:24 PM

Quote from: Kal99 on June 07, 2023, 02:41:35 AM

According to the release notes, MCD 6.0. IP trunks only work with MCD 6.0, IE it will not talk to MCD 4.2 is that correct ? Until it's been upgraded.

Yeah in that case I would go 4.2 to 6.0 then 6.0 to 8.0.

Title: Re: AX Controller running MCD 4.2
Post by: acejavelin on June 07, 2023, 03:45:16 PM

Quote from: Kal99 on June 06, 2023, 04:59:27 AM

Good Morning.

I have a controller at the above release.  The plan to to jack it up to MCD 8.0 latest SP.  Can I upgrade straight from MCD 4.2 to MCD 8.0.

Or would it be better to go MCD 4.2->MCD6.0->MCD8.0

Also does the mitel need a passive FTP server?  It's been years since I have upgraded a controller using FTP.

Reach upgrade should take around 1.5 hours?  Or the AX controllers slower.

thanks
Kal.

I have done a lot of these... your plan is reasonable to upgrade in steps, I have seen too large a jump cause issues with phones taking firmware (it shouldn't, but I have seen it).

The modern versions of Mitel Software Installer do not require a stand-alone FTP server, it can handle it within the application. That said, I often use an ftp server on laptop just out of habit.

And the upgrade could take 1.5 hours, but 50-75 minutes on an AX is more common... Remember in the AX it doesn't install help files on the controller itself, so that kind of compensates for the slower system.

Title: Re: AX Controller running MCD 4.2
Post by: Kal99 on June 12, 2023, 02:21:18 AM

Thanks all.

Title: Re: AX Controller running MCD 4.2
Post by: Kal99 on June 12, 2023, 04:11:41 PM

Sorry to bother, one more thing.  Will MCD6.0 need the root certificate update when it boots up. 

Title: Re: AX Controller running MCD 4.2
Post by: lundah on June 12, 2023, 04:24:10 PM

Quote from: Kal99 on June 12, 2023, 04:11:41 PM

Sorry to bother, one more thing.  Will MCD6.0 need the root certificate update when it boots up.

Yes.

Title: Re: AX Controller running MCD 4.2
Post by: Kal99 on June 13, 2023, 03:24:27 AM

ok it will boot back up,but cry about the license violation.

Title: Re: AX Controller running MCD 4.2
Post by: acejavelin on June 13, 2023, 02:10:04 PM

Remember you must have valid SWA in place to do this... otherwise it will never license, regardless of the root cert patch.

Title: Re: AX Controller running MCD 4.2
Post by: Kal99 on June 13, 2023, 05:21:33 PM

It has valid SA.  Does anyone know the command to find out the flash card size?  from the GUI or via the serial port.

Title: Re: AX Controller running MCD 4.2
Post by: Kal99 on June 16, 2023, 10:59:37 AM

thank you.  I have upgraded it from 4.2 to MCD8.0 directly.