Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Crowtalks on May 12, 2023, 10:27:03 AM
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It seems like in the last couple of weeks folks started reporting a 3 or 4 second delay between the time they press the transfer key and the transfer actually takes place. If they hit transfer and hang up, the transfer doesn't take place.
I have tested it on a few phones, across several keys and inputting the extension numbers manually.
What could cause a delay in activating transfer?
Jim
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I figured it out...
The transfer delay was only for transfers to CDE speedcall 3 digit numbers.
When I added a # to end of the digits, the delay went away.
Jim
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Sounds like you have a conflict in your dialing patterns...
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Sounds like you have a conflict in your dialing patterns...
I agree, the # is by default an end od dialing character. This can be change is desired
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Sounds like you have a conflict in your dialing patterns...
Where would be the 1st place to start looking for the conflict?
Jim
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Sounds like you have a conflict in your dialing patterns...
Where would be the 1st place to start looking for the conflict?
Jim
DG TRACE in Maintenance Commands would be a start. If 123 is one of your speed calls that requires a # to complete, I'd do a "DGT TRACE 1231" up to 1239 to see what those 4 digit numbers are, then go from there.
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Sounds like you have a conflict in your dialing patterns...
Where would be the 1st place to start looking for the conflict?
Jim
DG TRACE in Maintenance Commands would be a start. If 123 is one of your speed calls that requires a # to complete, I'd do a "DGT TRACE 1231" up to 1239 to see what those 4 digit numbers are, then go from there.
OK, thanks for the tips!
I did find a conflict (fairly obvious once I thought about it...)