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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: cbuonanno on May 03, 2023, 05:36:55 AM

Title: MiVoice Business Console Tones Key When Navigating Menu's
Post by: cbuonanno on May 03, 2023, 05:36:55 AM

Hi, we have a customer which has an issue when they press the tones key when trying to navigate an IVR menu, they press tones and then press the option they need but the call disconnects. Has anyone else seen this or know how to resolve it? Software version is release 9.1 SP1.
Thanks
Chris