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Mitel Forums => SIP On Mitel => Topic started by: Matt.Guido on April 17, 2023, 01:26:29 PM

Title: Mitel 6930 Provioning
Post by: Matt.Guido on April 17, 2023, 01:26:29 PM

Hello, I am working on a project to provision some Mitel 6930s to a new Phone service. They are currently running the software: ota_BCM911107_MINET_6930_voice_v6_5_jffs2.bin (According to the Web UI)

Here is a link to the screen I am trying to get to and provision the phone:

https://drive.google.com/file/d/1422_fE87nJTsSR_Y3cZVjYgDbFYbF8Xm/view?usp=share_link

I am getting prompted by the phone to enter a Mitel Border Gateway IP no matter what I try and am not able to get around it. Here is what I have tried so far:
        I factory reset the phone
        I factory reset the phone with no internet connectivity
        I confirmed the phone was not talking to the Mitel PBX
        I have tried provisioning through the phone's web UI but it is extremely limited. The only options I have are: Reboot Phone, Upgrade Software, Diagnostics, Screenshot

Any guidance would be greatly appreciated

Title: Re: Mitel 6930 Provioning
Post by: acejavelin on April 17, 2023, 02:06:59 PM

MiNET software is the Mitel proprietary IP software, NOT SIP compatible... the phone needs to be flashed with SIP software.

Title: Re: Mitel 6930 Provioning
Post by: Matt.Guido on April 17, 2023, 02:47:00 PM

Thank you. Do you know where I can find this SIP software?

Title: Re: Mitel 6930 Provioning
Post by: sarond on April 17, 2023, 07:36:25 PM

Even with SIP Firmware on the 69xx model they are designed to only connect to a Mitel Communication Server, not third party SIP servers.

You could get the firmware from the below.
https://fwdl-mivo400.mitel.com/6700i/5.1.0.5054/contents.txt
e.g.
https://fwdl-mivo400.mitel.com/6700i/5.1.0.5054/6930.st

Title: Re: Mitel 6930 Provioning
Post by: Matt.Guido on April 18, 2023, 09:29:33 AM

Thank you. I tried to update the software to the one linked by using the web UI and am now receiving the following error message from the web UI:

 Error when creating mqueue: /WebQueue - errno: Too many open files
wc create queue error

Title: Re: Mitel 6930 Provioning
Post by: sarond on April 20, 2023, 12:34:23 AM

Not sure uploading firmware via the gui in MiNET mode has ever worked.

Best bet is to either setup a TFTP or Web server and host the firmware on there. Then try the Manual Upgrade from the handset option.

Here are a few links

https://www.youtube.com/watch?v=ba2O3Ov1Saw
https://randomcontributions.blogspot.com/2019/02/mitel-6940-handsets-on-asterisk.html

Also you can get the latest SIP FW from Mitel https://www.mitel.com/open-solutions/6900