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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Rishi on March 06, 2023, 10:45:30 AM

Title: Voicemail - listen to newest message first?
Post by: Rishi on March 06, 2023, 10:45:30 AM

We have someone that recently left the company and used the VM to e-mail feature, which also saved all of his messages on the VM mailbox. We want to be able to check the newest messages without deleting or having to go through the other 90 messages each time. Is there an easy way to check the newest messages first and go backwards?

Thanks.

Title: Re: Voicemail - listen to newest message first?
Post by: acejavelin on March 06, 2023, 01:38:51 PM

Quote from: Rishi on March 06, 2023, 10:45:30 AM

We have someone that recently left the company and used the VM to e-mail feature, which also saved all of his messages on the VM mailbox. We want to be able to check the newest messages without deleting or having to go through the other 90 messages each time. Is there an easy way to check the newest messages first and go backwards?

Thanks.

No, not that I am aware of.

Title: Re: Voicemail - listen to newest message first?
Post by: Tech Electronics on March 09, 2023, 09:04:26 AM

Rishi,

There is not a way to do this within the TUI [Telephone User Interface] that I know of.

There are however a couple of things I have done before for customers.

Download the mailbox in question and convert the messages from G.726 to something else.

Forward the messages to another mailbox that has Unified Messaging and get them as an attachment.

Thanks,

TE