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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: benve_97 on February 13, 2023, 01:33:26 PM

Title: Auto Attendant destination.
Post by: benve_97 on February 13, 2023, 01:33:26 PM

Good evening,
I took over a 3300ax controller from another technician, and I saw that external calls are directed to a hunt group that plays you a message and, based on your dialed number, forwards you to extensions.
I saw that in the "vm mailboxes" menu I can decide where to send the call based on the number dialed.
after the end of the message, even if you don't dial anything, the call is forwarded to an extension and I can't find where it is possible to change this extension number.
Thanks for your help

Transfer only mailboxes act like that. Might want to check in the Voicemail > VM Mailboxes form.

Title: Re: Auto Attendant destination.
Post by: ddog511 on February 13, 2023, 03:09:04 PM

Any chance you're using Nupoint for voicemail?

Title: Re: Auto Attendant destination.
Post by: benve_97 on February 14, 2023, 02:49:00 AM

no, i'm not using NuPoint.