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Mitel Forums => Mitel Software Applications => Topic started by: ZuluAlpha on December 22, 2022, 01:28:38 PM

Title: NuPoint Mailboxes not showing in Users and Service Tab
Post by: ZuluAlpha on December 22, 2022, 01:28:38 PM

In MiCollab  9.3.1.102-01 when I create a new NuPoint Mailbox it is not showing up in the "NuPoint Unified Messaging" tab when I attempt to assign existing mailbox. New boxes just aren't populated in the drop down. Is there any way I can force NuPoint to sync up?

Title: Re: NuPoint Mailboxes not showing in Users and Service Tab
Post by: ZuluAlpha on January 04, 2023, 09:29:40 AM

In the Network Element Tab Call Reroute First Alternative Number was not added in some of the Elements. Adding this to match the Call Rerouting on our PBX's resolved the issue.