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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Muhman on December 21, 2022, 10:17:42 AM

Title: Show caller ID insttead Ring group ID
Post by: Muhman on December 21, 2022, 10:17:42 AM

Good afternoon

I have a simpe reception setup where i got 3 extensions in 1 ring group

I have enabled Display ANI/ISDN Calling number only on COS 1

however when i call to thest the ext that picks up still see the name of the ring group instead of the incoming number

Am i missing something ?

Thanks

Title: Re: Show caller ID insttead Ring group ID
Post by: sunspark on December 28, 2022, 11:25:20 AM

you need to enable this option on the ring group COS not the extension COS

Title: Re: Show caller ID insttead Ring group ID
Post by: Muhman on December 29, 2022, 07:00:56 AM

Thank you.

Where i can find ring group COS.

I can only see COS for EXT's on the Menu on the left.

Thanks

Title: Re: Show caller ID insttead Ring group ID
Post by: ZuluAlpha on January 11, 2023, 04:28:07 PM

Quote from: Muhman on December 29, 2022, 07:00:56 AM

Thank you.

Where i can find ring group COS.

I can only see COS for EXT's on the Menu on the left.

Thanks

Class of Service Options is for any COS. Once you create one you can assign it to the Ring Group.

Title: Re: Show caller ID insttead Ring group ID
Post by: Muhman on January 12, 2023, 05:53:10 AM

Ah thank you .

Can close this now as it looks to be working now