Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: bob2246 on November 11, 2022, 12:10:35 PM

Title: Replace a 5340e with a 5340
Post by: bob2246 on November 11, 2022, 12:10:35 PM

I've had about 20% of my 5340e's exhibit a problem that I characterized as a "washed-out" LCD display in another post on this forum.

Having a maintenance agreement, my vendor has agreed to supply me with phones to replace them.  Upon receiving the phones, however, I discover that they're 5340's, not 5340e. 

The biggest difference I see is that the 5340 NICs are 100Mb, where the 5340e's are 1 Gb. 

Are there any other differences?

Will this adversely impact performance of the rest of my system?

Would you accept these as replacements?

Thanks for your time.

Title: Re: Replace a 5340e with a 5340
Post by: acejavelin on November 13, 2022, 11:08:49 PM

No, the phones are essentially identical except one has gigabit Ethernet, and the other one has 100 megabit Ethernet. If you are not using network pass-through (the PC port) on the phones, it should be fine. However, if you have a maintenance agreement that specifics they would replace them, it should be like for like... I would not accept a 5340 in place of a 5340e.