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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: sunspark on October 19, 2022, 12:23:31 PM

Title: Supervised transfert
Post by: sunspark on October 19, 2022, 12:23:31 PM

Mivb V9
OMM V8 SP3
Siemens Gigaset Dect ( generic sip phones)


blind transfer works.
For supervised transfer, when we press the R key on the phones and dial a second destination, the second phone doesn't ring (long tone).
on generic sip phones we have many multicall keys.

any idea ?

Title: Re: Supervised transfert
Post by: mark.vanderheijden on October 24, 2022, 06:08:22 AM

I think the blind transfer is the only way, I have tried to fix this in the past but never succeeded..

Regards,
Mark

thanks.

Title: Re: Supervised transfert
Post by: Dogbreath on October 24, 2022, 06:49:11 AM

Have a look at the SIP device capabilities form. Try toggling "Replace System based with Device based In-Call Features".

Title: Re: Supervised transfert
Post by: sunspark on October 24, 2022, 11:19:17 AM

Quote from: Dogbreath on October 24, 2022, 06:49:11 AM

Have a look at the SIP device capabilities form. Try toggling "Replace System based with Device based In-Call Features".

already tried.not work

Title: Re: Supervised transfert
Post by: Dogbreath on October 26, 2022, 08:01:15 AM

I assume by "many multicall keys" you mean additional line appearances. If that's the case then I'm out of ideas.

Title: Re: Supervised transfert
Post by: sunspark on October 26, 2022, 10:07:01 AM

Quote from: Dogbreath on October 26, 2022, 08:01:15 AM

I assume by "many multicall keys" you mean additional line appearances. If that's the case then I'm out of ideas.

yes , multi lines