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Mitel Forums => Mitel Software Applications => Topic started by: bryan.wong on September 22, 2022, 03:57:33 PM

Title: Account Code & Ignite
Post by: bryan.wong on September 22, 2022, 03:57:33 PM

Hello,

We are currently experiencing and issue with Ignite were some inbound calls account codes are available and some calls are not. Is someone experiencing the same and could there be a solution for this issue?

Thanks

Title: Re: Account Code & Ignite
Post by: billbry66 on October 05, 2022, 03:57:45 AM

are all the calls delivered via the same queues
are the codes account or classification codes
what version of software