Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Dogbreath on September 15, 2022, 12:19:27 PM

Title: Call Flows
Post by: Dogbreath on September 15, 2022, 12:19:27 PM

They kept this new feature well hidden, didn't they??? I stumbled over it when I clicked the pitchfork icon on a mailbox and had a good play about with it.
The customer now has a multi-level auto-attendant that they're happy with, and I am happy at how much easier it is to configure than ACD paths with RADs and PIDLs.
Anyway, my question is, can I get the transfer to an extension NOT to say "The user xxxx is on the phone" before playing the mailbox greeting, when they've put their phone in DND? "Suppress Prompt" is ticked.

Title: Re: Call Flows
Post by: Floppy1 on September 16, 2022, 08:13:16 AM

Yes

VM Options / enable prompts on transfer set to false

Title: Re: Call Flows
Post by: Floppy1 on September 16, 2022, 08:14:43 AM

sorry that's not what your looking for