Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: damyx on August 15, 2022, 03:49:31 PM
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This is a hotel where all calls ring to the Attendant console. They would like to have all calls ring the Attendant console plus some office phones at the same time. I have figured out that I can use the reroute form and send the calls to a ring group which works but there is a delay and the console stops ringing after rerouted.
I have not been able to figure a way to get the console and office phones to ring simultaneously. Maybe some one has a work around or idea to make this happen.
Any help is appreciated.
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I assume this is a 3300 type system. You cannot ring both, that is why I do not install consoles if possible.
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Doesn't work... Best solution I have found is put a Call Pickup key of the consoles DN on the IP sets, then you can pickup a call ringing on LDN appearance... It is not great, but it works in many hotels.
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Thank you for your help