Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Dogbreath on August 15, 2022, 09:13:12 AM
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Customer has multiple non-clustered systems connected with IP/Xnet trunks. They want to add some remote members to a ring group. Would I be right in thinking that External Hotdesk Users would be the way to do this?
I seem to remember that this required the callee to press a digit to accept the call when I tested on the PSTN but I assume this could be disabled as it wouldn't be necessary in this scenario.
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Not sure but you can't add remote users to the same ring group if the systems are not clustered.
You can use EHDU, and i suggests you to keep the press digits only if one of the ring group member will be a mobile phone., because if the mobile member Is switched off or in a tunnel, the caller may fall on the voicemail of the mobile. So the press digits validates the call
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The remote users are just desk phones on another MiVB across an IP/Xnet trunk.
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Then, use Ehdu