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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: rezaonline64 on June 13, 2022, 11:13:50 AM

Title: The caller number is not visible on the forwarded line
Post by: rezaonline64 on June 13, 2022, 11:13:50 AM

Hello
Please advise how we can after calling a phone and the internal telephone line that is on a mobile forward
View the caller number on the mobile
For example, the internal 930 is 09371980000 on mobile and the number 09125888888 calls 930
Must be seen on mobile 09125888888 but seen 73689930
Thank you very much

MiVoice Business
Mitel MCD 6

Title: Re: The caller number is not visible on the forwarded line
Post by: ralph on June 13, 2022, 05:04:33 PM

That depends on the type of trunks you have.
I general, you have to allow public identity passthrough in the trunk settings.
Bear in mind, your carrier may not allow the call to go through if you do that.

Ralph