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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: dfahey on April 28, 2022, 06:38:22 PM

Title: MiCollab Conference 3 - Way
Post by: dfahey on April 28, 2022, 06:38:22 PM

Hello!

Probably really easy question but can't get this working. Conference shows up in the MiCollab client, but fails when I try to conference. Tried changing from UC Endpoint on device to Generic SIP. CoS shows conference enabled and can on desk phone. Added Multicall linekeys on the softphone extension but still failing.

Any help would be appreciated! Thanks!
I really dislike MiCollab lol

Title: Re: MiCollab Conference 3 - Way
Post by: sunspark on April 28, 2022, 07:08:36 PM

Change the default sip device capabilities 71 to 1.

Title: Re: MiCollab Conference 3 - Way
Post by: johnp on May 05, 2022, 01:08:14 PM

I would also add a multicall to the endpoint

Title: Re: MiCollab Conference 3 - Way
Post by: dfahey on May 05, 2022, 06:29:04 PM

I have tried these. The changing Sip Capabilities worked, but I got no audio from the MiCollab application, but the two parties were connected.

I have 3 lines on extra keys

Title: Re: MiCollab Conference 3 - Way
Post by: sunspark on May 18, 2022, 04:09:04 PM

So with sip 1 =audio but no conference
Sip 71= conference but no audio?

Title: Re: MiCollab Conference 3 - Way
Post by: mark.vanderheijden on May 20, 2022, 03:01:43 AM

Check the conference FAC in MiCollab it should match that of the MiVB in 3 forms

- Network element in User&Services (SIP Conference FAC)
- Deployment profile (Conference access code)
- MiCollab Client service PBX node (SIP Conference FAC)