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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Bigpomaha on April 28, 2022, 01:54:50 PM

Title: One way Comms via SIP
Post by: Bigpomaha on April 28, 2022, 01:54:50 PM

We have a remote location that is connected via Metro E connection and users are occasionally getting one way communications (Patient can hear them but they cannot hear patient).  After a few seconds the patient disconnects and there is a Message on the display (Cox SIP - which is what are SIP trunks are labeled).  I am trying to find a way to troublshoot and if I had some info on the SIP like IP address I can try to do a packet capture to determine the cause.  Are there any logs for SIP or can i find out what the IP is so I can trace?  Any help is appreciated..  Thanks

Title: Re: One way Comms via SIP
Post by: ralph on April 28, 2022, 02:28:07 PM

Look though the help files for SIP TCP DUMP.
It will explain how to do the packet capture.

Ralph