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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: jasonsullivan27 on April 25, 2022, 12:33:48 PM

Title: Zenitel TCIS-2 SIP Gate Phone SIP Registration Settings
Post by: jasonsullivan27 on April 25, 2022, 12:33:48 PM

Hi Forum,

We have several locations which use a Zenitel SIP Gate Phone.  I'm having random SIP registration issues at one location and I was wondering if anyone knows or can recommend which settings to use as this phone connects to our 3300?

Register Interval: 600 (min. 30 seconds)
Register Failure Interval: 60  (min. 5 seconds)

Thanks,
Jason

Title: Re: Zenitel TCIS-2 SIP Gate Phone SIP Registration Settings
Post by: NEPhoneGuy on April 25, 2022, 12:47:38 PM

What's the topology?

Anything different between sites that are working and the site with troubles?

Do the MIVB logs show anything?

Might consider grabbing a capture to see what is going on.

Title: Re: Zenitel TCIS-2 SIP Gate Phone SIP Registration Settings
Post by: jasonsullivan27 on April 27, 2022, 09:18:13 AM

I've checked the logs and there is no information listed for this particular SIP extension.

The topology is similar at each site that operates a gate phone.