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Mitel Forums => Mitel Software Applications => Topic started by: jquonce on March 24, 2022, 09:14:30 AM

Title: Teleworker (MBG) - Update Questions
Post by: jquonce on March 24, 2022, 09:14:30 AM

I noticed today that our system is pretty dated and have a few questions on it:

1. Does it matter at all what version our MiVoice Business (3300) is at for this to be updated?
2. What order should I update them in?
3. For the updates themselves do they need to be updated in order or just go to the latest will work?

Title: Re: Teleworker (MBG) - Update Questions
Post by: lundah on March 28, 2022, 08:57:44 AM

The release notes for the latest version will have the answers to all of these questions.

Title: Re: Teleworker (MBG) - Update Questions
Post by: jquonce on March 28, 2022, 09:11:44 AM

I looked through some of those prior and was not seeing it. So I reached out to support late last week and actually did this all this weekend.

Here is the information I received and order that I did:

MiVoice Version does not matter

Initially went to the latest version shown in this order: MVF, ServiceLink, Remote Fresh Install to v11. After that there were more updates, the latest versions failed because of missing dependencies so had to go to prior ones. Eventually got to the latest version on everything.

Title: Re: Teleworker (MBG) - Update Questions
Post by: johnp on March 28, 2022, 06:39:58 PM

Remote Fresh Install to v11, would have done that first and the looked to see what is available