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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: lundah on March 23, 2022, 04:37:25 PM

Title: Remote phone network port testing
Post by: lundah on March 23, 2022, 04:37:25 PM

Is there a tool similar to the Teleworker Network Analyzer that I can use to verify the correct ports are open for a remote phone on a MiVoice Office 250? Having a finger pointing match with a network vendor on no-way audio for a remote phone, and struggling to find a way to prove my case that the UDP ports aren't open.

Title: Re: Remote phone network port testing
Post by: Tech Electronics on March 24, 2022, 08:49:12 AM

lundah,

You can use the TNA on the MiVO-250 as it is just checking to see if the ports are responding or not; I have done it many times.

***UPDATE

If you are looking for something more powerful though you can use nMap which does all kinds of network testing.

Thanks,

TE

Title: Re: Remote phone network port testing
Post by: lundah on March 25, 2022, 09:13:59 AM

Quote from: Tech Electronics on March 24, 2022, 08:49:12 AM

lundah,

You can use the TNA on the MiVO-250 as it is just checking to see if the ports are responding or not; I have done it many times.

***UPDATE

If you are looking for something more powerful though you can use nMap which does all kinds of network testing.

Thanks,

TE

How would I configure TNA? I can't seem to add UDP ports as far as I can tell.

Title: Re: Remote phone network port testing
Post by: Tech Electronics on March 29, 2022, 01:29:57 PM

lundah,

What type of phone are you trying to test for that would require additional UDP port?

You can't add additional UDP ports and if you do then I would suggest using nMap for that.

Sorry,

TE

Title: Re: Remote phone network port testing
Post by: lundah on March 31, 2022, 08:48:41 PM

So my problem is that we failed to add the NAT IP address is one more field in the DB programmer. After that all is good.