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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: richmckevitt on March 16, 2022, 10:56:42 AM

Title: Agent Greetings/Whispers
Post by: richmckevitt on March 16, 2022, 10:56:42 AM

Hi - We are running MIVB 9.1 SP2 alongside MICC 9.3.4.0. I have configured everything for Agent Greetings and can hear the greetings announced to the agent upon answering a call, however the greeting prompt is played about 5 seconds in to the call. I cant see any timer on anything around this! Am I missing something?

Cheers in advance

Rich