Mitel Forums - The Unofficial Source
Mitel Forums => Mitel Software Applications => Topic started by: abmitel on February 09, 2022, 12:52:10 PM
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Hi
we are using Mxone 7.2 with micc 9.4 .
when micc agent is trying to transfer call on a busy extension by dialing the busy extension then digit "6" then transfer button . after pressing digit 6 he is unable to transfer the call because transfer key is not highlighted on agent screen.
Warm Regards