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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Chicken on January 26, 2022, 02:42:48 PM

Title: Automatically call intercom and play message?
Post by: Chicken on January 26, 2022, 02:42:48 PM
Does Mitel have the ability to automatically dial my intercom and play a recording? Is it possible to schedule an auto-call?

Thank you!
Title: Re: Automatically call intercom and play message?
Post by: ralph on January 26, 2022, 03:01:42 PM
The PBX itself doesn't do that but what kind of message are we talking about?

Ralph
Title: Re: Automatically call intercom and play message?
Post by: Chicken on January 26, 2022, 03:47:06 PM
Does Mitel have the ability to automatically dial my intercom and play a recording? Is it possible to schedule an auto-call?

Thank you!

We have to dial the intercom and make multiple announcements daily over the paging system. I was asked to see if it can be automated. Basically wondering if the system can dial a specific number (intercom) and play a message.

For example, every day at a specific time, we have to remind employees to access a webform to let us know if they will be in the building after hours so other employees leaving don't activate the alarm.
Title: Re: Automatically call intercom and play message?
Post by: ralph on January 26, 2022, 03:51:54 PM
So same message at the same time everyday.  Correct?

The 3300 won't be able to do that but perhaps the NuPoint may be able to.

Other than that, I don't know of anything else. It might be fun to create something. Do you have SIP trunks?

Ralph
Title: Re: Automatically call intercom and play message?
Post by: Chicken on January 26, 2022, 03:53:19 PM
So same message at the same time everyday.  Correct?

The 3300 won't be able to do that but perhaps the NuPoint may be able to.

Other than that, I don't know of anything else. It might be fun to create something. Do you have SIP trunks?

Ralph

We have NuPoint. Any thoughts on how we can do that? I do have SIP trunks.
Title: Re: Automatically call intercom and play message?
Post by: ralph on January 26, 2022, 04:33:39 PM
Quote
We have NuPoint. Any thoughts on how we can do that? I do have SIP trunks.

No. I can't help there but I'm sure someone else on here may be able to.

How many messages do you need to create?

Ralph
Title: Re: Automatically call intercom and play message?
Post by: Chicken on January 26, 2022, 05:58:35 PM
If I can create one I'd be happy.
Title: Re: Automatically call intercom and play message?
Post by: lundah on January 26, 2022, 08:57:27 PM
An Algo 8301 paging controller can play audio files over the paging output on a schedule. I've got several customers that use this for break/shift change bells, we just play an audio file of a tone. You could do the same thing with pre-recorded announcements, just set up a schedule and play the appropriate recorded announcement for the scheduled event.
Title: Re: Automatically call intercom and play message?
Post by: Chicken on January 26, 2022, 10:42:30 PM
An Algo 8301 paging controller can play audio files over the paging output on a schedule. I've got several customers that use this for break/shift change bells, we just play an audio file of a tone. You could do the same thing with pre-recorded announcements, just set up a schedule and play the appropriate recorded announcement for the scheduled event.

I believe we currently use a Cisco ATA. Would the algo replace it?