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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: jasonsullivan27 on January 10, 2022, 10:35:13 AM

Title: How to Remove Empty Keys
Post by: jasonsullivan27 on January 10, 2022, 10:35:13 AM

Is there a way to delete empty keys?  For example, in the attached picture is there a way to remove empty Keys on Button 6 and Buttons 12-17?  This would prevent having spaces between keys causing the user to scroll through empty screens to locate keys.

Thanks,
Jason

Title: Re: How to Remove Empty Keys
Post by: ralph on January 10, 2022, 11:11:26 AM

Perhaps.  Export the keys for the device, move the keys to the buttons you want places there and replace with keys that say Not Assigned.  Then import them back in.

Ralph

Title: Re: How to Remove Empty Keys
Post by: jasonsullivan27 on January 10, 2022, 11:54:46 AM

Thanks Ralph.  I never even thought about exporting, cleaning, then adding back in.

Title: Re: How to Remove Empty Keys
Post by: lundah on January 10, 2022, 09:08:57 PM

Yep, export, clean up in Excel, import.

I've found that you should only import what you're changing to keep from breaking working things.

Also, if you're moving DSS keys around it best to delete them then re-import them in their new spots, it's very picky about only allowing 1 DSS appearance of a DN per phone.