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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Muhman on January 10, 2022, 09:43:53 AM

Title: Cannot remove Ring Group
Post by: Muhman on January 10, 2022, 09:43:53 AM: Hello

I am having a nightmare of removing a ring group.

it is empty but i keep getting "Existing remote DN resources must be deleted first."

I have looked arround and i cannot find where is the resource left.

Any ieas how to find where it has attached itself to ?

Thanks

E
Title: Re: Cannot remove Ring Group
Post by: ZuluAlpha on January 10, 2022, 10:28:12 AM: Do you have it labelled in the Telephone Directory form?
Title: Re: Cannot remove Ring Group
Post by: lundah on January 10, 2022, 09:11:46 PM: If the ring group is resilient, check in the resilient controller to make sure there's not something there.
Title: Re: Cannot remove Ring Group
Post by: Muhman on January 11, 2022, 04:17:23 AM: Quote from: ZuluAlpha on January 10, 2022, 10:28:12 AM
Do you have it labelled in the Telephone Directory form?

Hello

I had but i removed it from there to.
Title: Re: Cannot remove Ring Group
Post by: Muhman on January 11, 2022, 04:18:17 AM: Quote from: lundah on January 10, 2022, 09:11:46 PM
If the ring group is resilient, check in the resilient controller to make sure there's not something there.

It is has no secondary element.

It is just on this particualr controller

Thanks
Title: Re: Cannot remove Ring Group
Post by: ZuluAlpha on January 11, 2022, 09:00:53 AM: Usually it specifically calls this out, but do you have it set as a Call Rerouting or System Speed Call destination in another system?