Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: jmarx33 on December 01, 2021, 03:26:56 PM

Title: MiCollab for PC Client Softphone
Post by: jmarx33 on December 01, 2021, 03:26:56 PM

Hello,
I was hoping I could ask some questions about the MiCollab PC client to use the softphone as I'm having trouble installing it from the e-mail invite as will if I use the micollab  pc.msi file. It will not take the token and I would get a error 11, this is version micollab client 8.1.0.61 sever version and client version 8.1.49 (build:19), I was able to get the MiCollab UCA v7.3.0.366 working on my laptop. Is there any special ports or setup for the PC client as well can I just us a web browser to us if I don't want to install the client?

Thank you for your time.

Title: Re: MiCollab for PC Client Softphone
Post by: lundah on December 02, 2021, 09:37:15 AM

The authentication key/QR code in the emails references a server in Germany, your network security is probably geo-blocking the traffic.