Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: edbmam on October 07, 2021, 02:30:19 PM

Title: Help files unavailable after upgrade
Post by: edbmam on October 07, 2021, 02:30:19 PM

Upgraded the controller from a 6 version to the 8 version but when you try to access online help it say unavailable or something like that.
Is the controller Offline??
What is the precondition to access the online help??

Thanks!!

Title: Re: Help files unavailable after upgrade
Post by: edbmam on October 07, 2021, 04:29:37 PM

We might not have waited long enough.  It is working properly now.

Title: Re: Help files unavailable after upgrade
Post by: johnp on October 08, 2021, 04:52:16 PM

I ran into the same issue a couple of days ago. Seems like you have to wait as I did open a ticket, downloaded the help files from doc center, shared with customer. He responded that it was working correctly. So I closed my ticket Yes this was a 6 to 8 upgrade