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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: LakesideLion on August 11, 2021, 06:01:54 PM

Title: Help with CPN substitution
Post by: LakesideLion on August 11, 2021, 06:01:54 PM

Hello Friends!
I was wondering if someone could advise me how to setup CPN substitution.
I used an extension outside of a certain range and now I want to setup that extension with the
same CPN substitution as that range. 
I added one under DID Ranges for CPN substitution form under Trunks\SIP but it didn't work.
Did I put it in the wrong place or is there another place I need to update as well.

Thanks!

Title: Re: Help with CPN substitution
Post by: eyet60 on August 11, 2021, 10:11:57 PM

Go to Trunks -> SIP Peer Profile -> Outgoing DID Ranges. Move the new DID Range Index to the Selected Indexes box.

Title: Re: Help with CPN substitution
Post by: ralph on August 12, 2021, 07:57:36 AM

In the User and Device form in the Service Details tab there is a field for CPN substitution.

Ralph