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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: bajangerry on August 09, 2021, 02:38:03 PM

Title: Removing analog trunks after hardware was removed
Post by: bajangerry on August 09, 2021, 02:38:03 PM

Hi Guys,

Has anyone found a way to remove the programming for analog trunks after the hardware has been removed from the PBX? Have a CX that had a second Analog board that has since been taken out without first removing the programming from the PBX.

Thanks,
Gerry

Title: Re: Removing analog trunks after hardware was removed
Post by: johnp on August 09, 2021, 05:35:42 PM

I would make it enabled, might cause an alarm but should be able to delete

Title: Re: Removing analog trunks after hardware was removed
Post by: bajangerry on August 09, 2021, 05:49:53 PM

Sorry, I think I misunderstood what the tech was telling me. Looks like they actually took a backup from a CX controller that had two analog boards installed and then restored this to a CX-II controller which does NOT have a second card installed as a part of a migration to MiVB 9 software. This has caused the programming for the trunks to include the second slot but the hardware modules does not have this card available for me to remove even though I have removed any programming from the Trunks themselves.

4   1   1   5   Hybrid 4 ONS 6 LS   1
4   1   1   6   Hybrid 4 ONS 6 LS   2
4   1   1   7   Hybrid 4 ONS 6 LS   3
4   1   1   8   Hybrid 4 ONS 6 LS   4
4   1   1   9   Hybrid 4 ONS 6 LS   5
4   1   1   10   Hybrid 4 ONS 6 LS   6
4   1   2   5   Hybrid 4 ONS 6 LS   
4   1   2   6   Hybrid 4 ONS 6 LS   
4   1   2   7   Hybrid 4 ONS 6 LS   
4   1   2   8   Hybrid 4 ONS 6 LS   
4   1   2   9   Hybrid 4 ONS 6 LS   
4   1   2   10   Hybrid 4 ONS 6 LS

Title: Re: Removing analog trunks after hardware was removed
Post by: johnp on August 10, 2021, 04:26:39 PM

can you not change it to expanded in programming even though it isn;t

Title: Re: Removing analog trunks after hardware was removed
Post by: bajangerry on August 10, 2021, 04:38:24 PM

You are 100% correct JohnP, I found that they had not removed one of the analog extensions from the expansion board and I was only looking at the trunks. Once I remove the analog extension I was able to change the programming type from Expanded to Embedded which cleared the problem.

Thanks for your input, it pointed me in the right direction for sure, I should have found this extension before!

Gerry

Title: Re: Removing analog trunks after hardware was removed
Post by: johnp on August 17, 2021, 05:46:15 PM

No problem my friend, glad to help