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Mitel Forums => Mitel Software Applications => Topic started by: sunspark on August 04, 2021, 11:03:57 AM

Title: micollab client personal contacts
Post by: sunspark on August 04, 2021, 11:03:57 AM

I have a quick question regarding Micollab customer contacts.

One of our clients migrated

Title: Re: micollab client personal contacts
Post by: Dogbreath on August 05, 2021, 04:42:40 AM

Your question is so quick, I can't even see it!

Title: Re: micollab client personal contacts
Post by: sunspark on August 05, 2021, 05:17:05 AM

sorry  :D :D :D :D

One of our customer migrated  from the micollab client V7 to the next gen V9, and lost personal contacts. The tree structure is not the same.

In V7, the contacts.dat file is located in: user \ AppData \ Roaming \ Mitel \ UC \

But in V9 I can't find it. Do you have any idea how to overwrite / replace the new contact file with the old one?

Thank you

Title: Re: micollab client personal contacts
Post by: mark.vanderheijden on August 05, 2021, 08:06:35 AM

I don't think that works with the nextgen client. Correct me if I am wrong but you can only use Outlook for personal contacts.

Title: Re: micollab client personal contacts
Post by: sunspark on August 05, 2021, 09:55:39 AM

obviously , only outlook , or windows contact.