Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: mattybrownuk on July 29, 2021, 03:27:46 PM

Title: Moved from ISDN30 (PRI) to SIP, how to stop PRI red alarm?
Post by: mattybrownuk on July 29, 2021, 03:27:46 PM

We've ported our numbers from our old ISDN30 circuit over to SIP trunks, so the ISDN30's PRI module now needs decommissioning in programming.

The phone system has been complaining of "A114 ALARM Dual T1/E1/PRI Module (T1M-2) 1 Port 2 In Red Alarm" since shortly after the number port had completed.

What needs changing to prevent alerts and properly decommission the PRI module?

Also, when a new extension is created, it's still defaulting to the ISDN30 trunk group number.  Where is this default set?

Thanks,
Matty Brown

Title: Re: Moved from ISDN30 (PRI) to SIP, how to stop PRI red alarm?
Post by: Dogbreath on July 30, 2021, 04:01:55 AM

De-program the card, alarm will go away.
I think the defaults for new extensions are in System > Numbering Plan.

Title: Re: Moved from ISDN30 (PRI) to SIP, how to stop PRI red alarm?
Post by: DND ON on July 30, 2021, 07:28:26 AM

Short of removing the card in programming, you can loop up the span.

The lowest numbered trunk group will be the default when creating new endpoints.

Title: Re: Moved from ISDN30 (PRI) to SIP, how to stop PRI red alarm?
Post by: Tech Electronics on July 30, 2021, 11:29:41 AM

mattybrownuk,

It is usually best to create a COPY/PASTE extension with the default settings you want to use and then use that to set your default values for any new extensions.

When you create a new extension then just right-click on the Copy/Paste extension and copy it and then right-click on the new extension and paste to it.

Always uncheck Transfer Recall Destination so the new extension uses its own Recall Destination. You can select any of the other features you want to use for the phone.

Thanks,

TE