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Mitel Forums => Non-Mitel Chatter => Topic started by: unclejemima on July 26, 2021, 12:38:04 PM

Title: Call Recording for Analog Phone lines Mitel 5000
Post by: unclejemima on July 26, 2021, 12:38:04 PM

Good day,

We have a mitel 5000 system with around 8 analogue lines.

Looking for a simple software that can record the incoming and outgoing phone calls on a server, as well as track caller ID in both directions.

As the lines are analogue, I'm hoping there is a software solution with hardware that can simply tap the lines.

Looking to NOT get a proprietary Mitel solution, rather 3rd party that runs independent of our mitel system.

Thanks in advance,

Title: Re: Call Recording for Analog Phone lines Mitel 5000
Post by: ZuluAlpha on July 26, 2021, 01:11:38 PM

Analog is relatively straightforward to record because you can just tap it at the block - but are you looking for software only? You'll probably need additional hardware too.

Title: Re: Call Recording for Analog Phone lines Mitel 5000
Post by: imanm93 on October 22, 2021, 03:18:17 PM

You can implement a trunk (whether sip or qsig) with some asterisk based application, Issabel is my suggestion, then connect Issabel to your E1 our analog lines and try to record the trunk on Issabel.
That should work.