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Mitel Forums => Mitel Software Applications => Topic started by: teqwize on June 30, 2021, 11:10:51 AM

Title: MBG Web page freezes when trying to obtain log files
Post by: teqwize on June 30, 2021, 11:10:51 AM

Hi All,

Trying to troubleshoot an issue, and I'm trying to get logs from Server Manager>View Logs files, but whenever I try to get to that page, the webpage freezes, tried rebooting the MBG and different browsers.
Any Suggestions?

Title: Re: MBG Web page freezes when trying to obtain log files
Post by: Dogbreath on June 30, 2021, 12:37:13 PM

That page is just a view of what is in /var/log. You can pull the files from there with WinSCP or similar.
Not sure how to get an SOS report without that web page but I bet there will be a way.

Title: Re: MBG Web page freezes when trying to obtain log files
Post by: teqwize on July 01, 2021, 10:40:18 AM

Thanks, I got it!