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Mitel Forums => Mitel Software Applications => Topic started by: acloghesy on June 21, 2021, 04:39:41 PM

Title: OAISYS ISSUE: 2035 - PVD Import Failed
Post by: acloghesy on June 21, 2021, 04:39:41 PM

Hello,

I'm not even sure what this is referring to. Who else is using the recording?
Where is is being imported to?  - our Oaisys has been acting up lately. any advice. I can't seem to find any documentation on this error and how to avoid it.
I keep getting similar errors the past few weeks. Servers were rebooted last week. No change.


ALARM: 2035 - PVD Import Failed
MESSAGE: The process cannot access the file 'd:\Recordings\88\0F\01LH32Q.PVD' because it is being used by another process.

Title: Re: OAISYS ISSUE: 2035 - PVD Import Failed
Post by: pmhaynes on June 22, 2021, 12:45:05 PM

only time i have seen this error is when a user was listening to the recording or had it selected in the client software

Title: Re: OAISYS ISSUE: 2035 - PVD Import Failed
Post by: acloghesy on June 22, 2021, 05:36:37 PM

Thanks for the feedback..  I'm not sure if our system became way more sensitive or maybe it keeps throwing those errors lately.

I wanted to verify the recording so that I could make sure it's visible in Oaisys, however it requires a
"OAISYS STAND ALONE PVD PLAYER" - Any help on finding this software?

Title: Re: OAISYS ISSUE: 2035 - PVD Import Failed
Post by: pmhaynes on June 23, 2021, 08:33:31 AM

Not sure thi sis allowed but here is a link to the software

Admin - please take this down if not allowed
thanks

https://phonesystemhelp.info/mivoice-call-recorder-pvd-player/ (https://phonesystemhelp.info/mivoice-call-recorder-pvd-player/)