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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: edbmam on June 16, 2021, 01:11:12 PM

Title: Can Emergency Call Notification work between clustered system?
Post by: edbmam on June 16, 2021, 01:11:12 PM
The customer has several clustered Mi Voice Business systems. They want Emergency Call Notification, from all their locations to ring at their main site. I've created and Emergency Hunt Group and while I can add local phones to it, I can't add phones at a remote site. I did find that if I make the Secondary Element, of the remote phone, the site that has the Emergency Hunt Group, I can add it to the remote Emergency Hunt Group. Do you know if this would actually work in case of an emergency call, or is there another way to have an Emergency Call Notification on a remote phone?

Thanks!!
Title: Re: Can Emergency Call Notification work between clustered system?
Post by: ZuluAlpha on June 16, 2021, 04:22:14 PM
There is something called Mitel Mass Notification - it has many features, but one of the ones is that you can put it in the SNMP Configuration of clustered systems and there is a corresponding piece of software that will pop an alert on users' PC's or Phones (if you choose) notifying them of the call. It will also pull location information from the Telephone Directory of one of the clustered nodes and display that information on the PC's.
Title: Re: Can Emergency Call Notification work between clustered system?
Post by: lundah on June 17, 2021, 11:35:58 AM
There is something called Mitel Mass Notification - it has many features, but one of the ones is that you can put it in the SNMP Configuration of clustered systems and there is a corresponding piece of software that will pop an alert on users' PC's or Phones (if you choose) notifying them of the call. It will also pull location information from the Telephone Directory of one of the clustered nodes and display that information on the PC's.

I believe Mitel Mass Notification has been discontinued, and has been replaced by SynApps/Intrado's Revolution product.