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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Steven Meys on May 26, 2021, 07:25:51 AM

Title: Login ID already exists but can't be deleted
Post by: Steven Meys on May 26, 2021, 07:25:51 AM

I have an issue on our Mivb platform. We add users using mycollab. Recently there were a number of faulty users configured. These had a wrong name so our technician deleted the users in bulk from mycollab. Now for several of these users we can't add them as the "login ID already exists". Is there a way to delete these leftover login ID's?

Title: Re: Login ID already exists but can't be deleted
Post by: Steven Meys on May 26, 2021, 09:26:18 AM

This was dumb on my part. The user authentication profiles were the place to look.
For some reason remnants remained after a bulk delete. Manually fixed in this case.