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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ralph on May 21, 2021, 09:44:50 AM

Title: 69XX device resilient mode indicator?
Post by: ralph on May 21, 2021, 09:44:50 AM
I'm sure I should know this but is there an indicator that a device is in resilient mode the there is with the 53XX devices?
I'm not seeing anything in the user guides.

Ralph
Title: Re: 69XX device resilient mode indicator?
Post by: sunspark on May 21, 2021, 10:25:44 AM
no unfortunately nothing in the 69xx phones
Title: Re: 69XX device resilient mode indicator?
Post by: billbry66 on May 28, 2021, 08:45:31 AM
there is a brief interruption to the network icon
- only means i have found is to load a branding file with different ( yellow) background

phone goes resilient - background changes
phone comes back - phone reverts to original branding with white background
Title: Re: 69XX device resilient mode indicator?
Post by: Magpye on June 09, 2021, 03:53:09 AM
If a 69xx handset is resilient the clock changes to 24 hour format
Title: Re: 69XX device resilient mode indicator?
Post by: griam01 on June 23, 2021, 04:47:09 PM
Quote from: Magpye on June 09, 2021, 03:53:09 AM
If a 69xx handset is resilient the clock changes to 24 hour format
Is this a setting somewhere because ours don’t do this?
Title: Re: 69XX device resilient mode indicator?
Post by: Dogbreath on June 24, 2021, 07:48:32 AM
Sounds more like a bug than a setting!
Title: Re: 69XX device resilient mode indicator?
Post by: Magpye on June 28, 2021, 10:13:44 AM
May be a UK only thing but it definitely happens ;D
Title: Re: 69XX device resilient mode indicator?
Post by: Ronan on July 01, 2021, 04:43:49 AM
We're always in 24h so wouldn't notice, but isn't that because your resilient controller is in 24h ?
Title: Re: 69XX device resilient mode indicator?
Post by: billbry66 on August 06, 2021, 08:06:21 PM
On some of our sites i but branding on the resilient with a yellow background
OR leave it off completely
when phone goes resilient , branding updates and user knows something has happened
Title: Re: 69XX device resilient mode indicator?
Post by: bajangerry on August 09, 2021, 02:34:33 PM
This is indeed a very annoying "feature" with the new phones but I agree with billbry66 in that putting a different brand for each PBX that you connect to would be a workaround to identify which PBX the phone is connected to.