Mitel Forums - The Unofficial Source
Mitel Forums => Mitel Software Applications => Topic started by: borko.zanko on April 14, 2021, 04:45:50 AM
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Hi all
We are using MiCollab (9.2.0.202-01) it is connected to MX-One 6.3 SP5.
We are trying to delete old users from Micollab.
There is no delete button within users and services on Micollab admin portal.
Provisioning manager removes extensons from PBX system, but users are still in Micollab :-\
Is it a bug within release or that action is not suppored?
Best regards
B
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Micollab portal = for users
https://yourmicollabFQDN/server-manager
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Micollab portal = for users
https://yourmicollabFQDN/server-manager
I'm using server-manager ;)
But there is no delete user option under Applications - Users and Services.. when user is selected
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screenshot please
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Here it is :)
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you dont have ADD , Quick ADD and delete ./
try to resart the server
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Same thing after restart :-\
Funny thing.. If i quickly click on link Users and Services, buttons are visible for a sec while page is loading :o
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Same thing after restart :-\
Funny thing.. If i quickly click on link Users and Services, buttons are visible for a sec while page is loading :o
Maybe navigator issue? Try with ie, chrome and firefox
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Tried Chrome, Firefox, Edge and on another PC ;)
I think this is something with upgrade.
In 9.2.0.104 everything was fine. We made online upgrade to 9.2.0.202-01 via Service link - install applications.
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Found a sollution on KMS
Title
Delete user from MiCollab database
Symptoms
MiCollab system integrated with MX One and due to some issue a user deleted from Provisioning Manager but not from MiCollab
Environment
Mx-One
Micollab
Resolution
Follow below procdure.
1- Access the Micollab server via SSH using the root login;
2- Run the command /usr/mas/bin/toggleAastraIntegration.sh => which will enable the buttons as delete on the User and Services => Users;
3- Then you can select the users and hit the delete button;
4- Once you are done, run the same /usr/mas/bin/toggleAastraIntegration.sh => to disable the buttons in USP.
TNX for help :)
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Found a sollution on KMS
Title
Delete user from MiCollab database
Symptoms
MiCollab system integrated with MX One and due to some issue a user deleted from Provisioning Manager but not from MiCollab
Environment
Mx-One
Micollab
Resolution
Follow below procdure.
1- Access the Micollab server via SSH using the root login;
2- Run the command /usr/mas/bin/toggleAastraIntegration.sh => which will enable the buttons as delete on the User and Services => Users;
3- Then you can select the users and hit the delete button;
4- Once you are done, run the same /usr/mas/bin/toggleAastraIntegration.sh => to disable the buttons in USP.
TNX for help :)
well done !