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Mitel Forums => Mitel Software Applications => Topic started by: mem5449 on March 29, 2021, 03:00:38 PM

Title: CSM/IR sending email via Office365 account
Post by: mem5449 on March 29, 2021, 03:00:38 PM

Anyone know what the correct SMTP settings are to allow Contact Service Manager and Intelligent Router (IR) to be able to send/route email messages (Media Blending) though Offcie365 account?? I have tested it and am getting the error in attached screenshot. I only see 2 options for sending and my client doesn't what to use 'No Authentication' option which they used successfully for YEARS on their in-house Exchange server.

Is the password option supposed to work with O365 or is this a Mitel problem?