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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mdoolittle on March 10, 2021, 12:58:26 PM

Title: Locating an Extension
Post by: mdoolittle on March 10, 2021, 12:58:26 PM

I'm running Release level: 8.0 SP3 PR2   Active software load: 14.0.3.37  Inactive software load: 13.2.0.17 and I'm trying to figure out how I locate an extension that is programmed on several phone's buttons.

For example, our front desk peron's phone is ex. 12345.  On the PBX there are 5 phones that have ex. 12345 as a programmed user speed dial.  Is there away to simply locate which phones have ex 12345 programmed to a button?

Thank you.

Title: Re: Locating an Extension
Post by: ZuluAlpha on March 10, 2021, 02:50:44 PM

It'll be in Users & Devices > Advanced Config > Mulitline Appearance Groups.

With the caveat that if it's only User Speedcalls it won't be there. That's more for Single Line/Key System/Multicall Apperances.

Title: Re: Locating an Extension
Post by: sarond on March 10, 2021, 10:46:48 PM

For something like key programming I normally export the "Multiline Set Keys" for and then filter with excel from there.

Title: Re: Locating an Extension
Post by: mdoolittle on March 11, 2021, 10:45:29 AM

Thank you both for your input.

@sarond: That is what I ended up doing, I was just keeping my fingers crossed there was a cleaner way of doing it.

Again thank you both.