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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: teqwize on March 10, 2021, 11:11:00 AM

Title: SIP trunk details
Post by: teqwize on March 10, 2021, 11:11:00 AM
Hi

How can i get more details how SIP trunks are used? which extensions are using a SIP trunk.
Title: Re: SIP trunk details
Post by: Dogbreath on March 10, 2021, 12:19:28 PM
"From anywhere at all other than MiVB" would be my first choice but if you haven't got something else doing reporting [eg MiCC, a SIP gateway, etc] then "sip show active all" will tell you what's using it now.
Title: Re: SIP trunk details
Post by: kokolino23 on March 10, 2021, 12:42:05 PM
You can run a trace on the MBG, other than that I think the only other way would be MiCC reports.
I don't think MiVB will tell you which extension is connected to a SIP trunk.
Title: Re: SIP trunk details
Post by: lundah on March 10, 2021, 07:54:53 PM
One of the SIP maintenance commands, maybe "sip show all" will show you all current SIP connections including the connected extension at the time, but there's not much for historical data.
Title: Re: SIP trunk details
Post by: Dogbreath on March 11, 2021, 10:26:43 AM
Quote from: Dogbreath on March 10, 2021, 12:19:28 PM
something else doing reporting [eg MiCC

Not that it would be much help, apparently - even the current version of MiCC-B says it doesn't report on SIP trunks.

"NOTE: MiContact Center does not support Traffic reporting for SIP Trunks."
Title: Re: SIP trunk details
Post by: lundah on March 11, 2021, 08:27:25 PM
Quote from: lundah on March 10, 2021, 07:54:53 PM
One of the SIP maintenance commands, maybe "sip show all" will show you all current SIP connections including the connected extension at the time, but there's not much for historical data.

Maintenance command "SIP SHOW ACTIVE ALL" will show you all current trunks and devices involved in a SIP call.
Title: Re: SIP trunk details
Post by: teqwize on March 23, 2021, 11:08:45 AM
Quote from: lundah on March 11, 2021, 08:27:25 PM
Quote from: lundah on March 10, 2021, 07:54:53 PM
One of the SIP maintenance commands, maybe "sip show all" will show you all current SIP connections including the connected extension at the time, but there's not much for historical data.

Maintenance command "SIP SHOW ACTIVE ALL" will show you all current trunks and devices involved in a SIP call.

Thanks this works - but just in real time.

Can anyone confirm if MICC would have reporting on this?

Can SNMP report on this?
Title: Re: SIP trunk details
Post by: bajangerry on April 07, 2021, 05:06:29 PM
teqwize,

MICC will certainly be able to help you with this reporting. The data you are looking for is SMDR and the MICC will gather this and provide the reports showing the usage of the SIP trunks and the Extensions.