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Mitel Forums => Mitel Software Applications => Topic started by: lundah on February 27, 2021, 10:48:11 AM

Title: MiCollab IDS sync locks AD account
Post by: lundah on February 27, 2021, 10:48:11 AM

Trying to enable IDS synch with our MiCollab system, and when I synch up my own account as a test, my AD account gets locked out within 5 minutes of updating my record from the detained queue in MiCollab USP. Any ideas which log files I need to look at to chase this down? I've opened a ticket with Mitel but haven't been able to get any useful information from them.

Title: Re: MiCollab IDS sync locks AD account
Post by: mark.vanderheijden on March 01, 2021, 03:38:57 AM

Had a similar issue, apperently is a known issue (MOB-16060) and should be resolved in MiCollab 9.3 scheduled for march 31th.

Title: Re: MiCollab IDS sync locks AD account
Post by: lundah on March 01, 2021, 05:54:51 PM

I can't find any details on that issue, but I did find the product bulletin on MiCollab 9.3, which states it will support Azure AD integration, so I think I'll just wait and sync up to there instead as we're already using for MiTeam Meetings integration anyway.