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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: teqwize on February 24, 2021, 11:33:11 AM

Title: MiCollab Email SMTP Relay Server - Change to Office 365
Post by: teqwize on February 24, 2021, 11:33:11 AM

Hi All,

I need to change the email relay server from our on premises exchange server to office 365. We are sending welcome emails and NuPoint VM are forwarded to their email.
I changed the address in MiCollab Server Manager>Configuration>Email Settings, But emails are still going through our old on premises server.
I tested with Voicemail delivery, and welcome emails.
Any Help is appreciated

Title: Re: MiCollab Email SMTP Relay Server - Change to Office 365
Post by: sunspark on February 24, 2021, 05:03:43 PM

For vm you need to edit nupoint form, not micollab

Title: Re: MiCollab Email SMTP Relay Server - Change to Office 365
Post by: teqwize on February 25, 2021, 09:54:45 AM

Quote from: sunspark on February 24, 2021, 05:03:43 PM

For vm you need to edit nupoint form, not micollab

In Nu Point >UM-SMTP I see already my office 365 relay, is there another place that i need to check? is a reboot required?

Title: Re: MiCollab Email SMTP Relay Server - Change to Office 365
Post by: lundah on February 25, 2021, 02:50:12 PM

What does the qmail/current log file show? That should at least give you a clue on where the issue is.

Title: Re: MiCollab Email SMTP Relay Server - Change to Office 365
Post by: teqwize on February 28, 2021, 02:01:43 PM

Quote from: lundah on February 25, 2021, 02:50:12 PM

What does the qmail/current log file show? That should at least give you a clue on where the issue is.

thanks, but Where would I check that?

Title: Re: MiCollab Email SMTP Relay Server - Change to Office 365
Post by: lundah on February 28, 2021, 02:43:49 PM

Quote from: teqwize on February 28, 2021, 02:01:43 PM

Quote from: lundah on February 25, 2021, 02:50:12 PM

What does the qmail/current log file show? That should at least give you a clue on where the issue is.

thanks, but Where would I check that?

View Log Files -> qmail/current

Title: Re: MiCollab Email SMTP Relay Server - Change to Office 365
Post by: teqwize on March 01, 2021, 11:41:57 AM

Quote from: lundah on February 28, 2021, 02:43:49 PM

Quote from: teqwize on February 28, 2021, 02:01:43 PM

Quote from: lundah on February 25, 2021, 02:50:12 PM

What does the qmail/current log file show? That should at least give you a clue on where the issue is.

thanks, but Where would I check that?

View Log Files -> qmail/current

I see that it is still using my old exchange server

2021-03-01 11:31:59.067381500 new msg 1594110
2021-03-01 11:31:59.067464500 info msg 1594110: bytes 364880 from <donotreply@int.domain.org> qp 29614 uid 453
2021-03-01 11:31:59.069955500 starting delivery 20064: msg 1594110 to remote user@int.domain.org
2021-03-01 11:31:59.069957500 status: local 0/10 remote 1/20
2021-03-01 11:31:59.495734500 delivery 20064: success: 127.0.0.1_accepted_message./Remote_host_said:_250_2.6.0_<af17bc9e522c4cd8b5ee79201dffbfd7@MAIL1.int.domain.orgg>_[InternalId=2774548873328,_Hostname=MAIL-02.int.domain.org]_372373_bytes_in_0.336,_1082.049_KB/sec_Queued_mail_for_delivery/
2021-03-01 11:31:59.495894500 status: local 0/10 remote 0/20
2021-03-01 11:31:59.495895500 end msg 1594110

Title: Re: MiCollab Email SMTP Relay Server - Change to Office 365
Post by: johnp on March 01, 2021, 05:17:34 PM

Welcome emails and any smtp type of voice mail to email will use the email setting on the MSL