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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: cahrens on February 11, 2021, 12:11:35 PM

Title: 112 handset will not register to the base
Post by: cahrens on February 11, 2021, 12:11:35 PM

I have a 112 dect system that has been working with a 250 system. The customer lost or broke the original handset and I'm adding a couple of new handsets. I cannot get the handsets to register to the base. I have the new handset programmed and set the IPIE for the handsets. I put the handsets in register mode and ticked both handsets in the Extension screen and click on the "register handsets" button. The handset will not register

I attached snips of the extension and handset screens.

Title: Re: 112 handset will not register to the base
Post by: cahrens on February 11, 2021, 02:10:10 PM

Figured it out. I had miss read the IPEI address on the phone. I thought one of the letters was an O but it was a D. All good now.

Title: Re: 112 handset will not register to the base
Post by: NEPhoneGuy on February 12, 2021, 08:24:48 AM

I don't typically enter the actual IPEI but instead enter all Fs and then set it to register and it will go automatically with the next register request from a handset.