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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ZuluAlpha on February 08, 2021, 11:57:46 AM

Title: Use Desk Caller ID on Forward (Some users)
Post by: ZuluAlpha on February 08, 2021, 11:57:46 AM

We are using PRI's and can mask caller ID relatively freely. Some users (but not all) users want their caller ID to show their desk number when forwarded to their cell. Thus I don't want to change it in the ISDN Protocol form.

Is there a way I can do this?

Title: Re: Use Desk Caller ID on Forward (Some users)
Post by: sunspark on February 08, 2021, 12:02:40 PM

maybe this two cos to change

Display Held Call ID on Transfer
Originator's Display Update In Call Forwarding/Rerouting

Title: Re: Use Desk Caller ID on Forward (Some users)
Post by: ZuluAlpha on February 08, 2021, 12:39:04 PM

Quote from: sunspark on February 08, 2021, 12:02:40 PM

maybe this two cos to change

Display Held Call ID on Transfer
Originator's Display Update In Call Forwarding/Rerouting

Unfortunately no such luck with those.

Title: Re: Use Desk Caller ID on Forward (Some users)
Post by: sunspark on February 09, 2021, 08:40:53 AM

user cos + trunk cos